Orchestrating the Journey to
Autonomous Enterprises

AI is difficult to scale when data, systems and workflows remain fragmented. A unified platform creates a common foundation across these elements and makes it easier to apply AI across processes and functions. Infosys Topaz AI Next brings data, people and processes together on one platform to support AI-led transformation at scale.

An enterprise AI platform should be able to support different forms of AI and automation while working across business processes rather than in isolated pockets. As adoption grows, capabilities such as GenAI, agentic AI, pre-built AI agents, orchestration and a modular architecture become increasingly relevant. Topaz AI Next brings these capabilities together within a platform-based approach to enterprise AI.

Agentic AI takes enterprise automation a step further by bringing AI agents into operational workflows. The opportunity is to orchestrate those agents alongside bots, data and people within a common operating model. Topaz AI Next is designed around this approach, enabling these different elements to work together and be governed at scale.

The next stage of AI-led transformation is about connecting individual automations so work can move more seamlessly across processes. That requires coordination across data, AI agents, bots and human teams. Topaz AI Next supports this move from automated operations towards orchestration and more autonomous ways of working.

Enterprise AI can create value across a wide range of operational workflows, including lending, KYC, claims, underwriting, contract management, order management, customer service and IT operations. Topaz AI Next supports AI-led transformation across financial services, insurance, manufacturing, consumer and retail, logistics, and telecom.

The impact can show up in faster processing, better productivity, higher accuracy and cost savings. With Topaz AI Next, organizations have achieved outcomes such as an 80% reduction in vehicle-loan review time, 1,000 hours saved in trade verification, and $21 million in savings through AI-powered contract intelligence.

As AI becomes more deeply embedded in operations, governance needs to extend across the way agents, automation, data and people work together. Topaz AI Next addresses this through a unified orchestration model in which AI agents, bots, data and humans can be governed at scale.